Account Information And Policies

Here you may view your last billing statement, check your current dial-up usage for this month, or review our usage policies. Click the links below to view your account information now.

Online Support

Below you will find some online support options that are available to you. You may browse the Frequently Asked Questions (FAQ) page for answers to common problems, check your download speed, or you can drop an email to our technical support department any time with any other questions you may have. Please remember to include your name, phone number and user name or account ID in any emails to technical support. We are working to incorporate a searchable database of questions and answers and a message board system for posting of of new questions, but these features are not quite ready yet. Until then, please email us with any additional questions you may have.

Phone Support

You can reach our technical support department by phone Monday through Friday, between the hours of 8am and 5pm central time. If you reach our technical support voicemail box, please be sure to leave your name, phone number, and user name or account ID along with the description of your problem for the fastest response time. If you have just a general question regarding your account information or regarding a plan change, please email us for a faster response. Our phone support information is below

            Sioux Falls local calls - (605) 331 - 2050
                             
                        Then press '2' at the menu