Dakota Internet's Billing Policy

Billing Term
Customers will be billed by electronic mail at the beginning of each month for that month's services. Monthly payments are due on the 10th of the month and a minimum $5.00 late fee is applied to accounts not paid by the 20th of the month. Payments not received by the end of the current billing month may cause suspension of your services until payment is received.


Yearly Payment Details
Users on the yearly payment plans will still receive a statement every month, but will notice a credit is applied to their account on that statement. When a yearly subscription has run out, the customer will be billed the regular monthly rate from that point on unless they prepay for another year at that time. The user should keep track of the credit balance remaining on their monthly statements. Users are responsible for renewal of yearly payment plans and also responsible for any extra charges their accounts incur after their yearly subscription has run out. No refunds will be given for early cancellation of yearly subscriptions unless deemed appropriate by Dakota Internet accounting staff.


Payment Methods
Dakota Internet accepts payments via check by mail, automatic check or savings withdrawal, VISA, or MasterCard. Users who choose to make payments via check will incur a $3.00 per month handling fee on each invoice. This fee does not apply to users who prepay for services one year in advance. Any user who wishes to pay by automatic check or savings withdrawal must fill out the ACH FORM and send it in immediately.
Note on automatic check/savings withdrawal: There will be a NSF charge of $25.00 for all checks or automatic withdrawals from bank accounts that are returned for non-sufficient funds.


Make checks payable to Dakota Net and mail to:

Dakota Net
PO Box 843
Sioux Falls SD 57101

Please write your AccountID on your check to assure proper credit to your account.

Cancellation of Service
Cancellation of your service is effective the last day of the month. Charges are not pro-rated upon cancellation. Cancellations must be received either by electronic mail or in writing and are not binding until customer has received acknowledgement from the company by electronic mail.

If you change the email address provided for you upon sign up or do not receive your bill at the beginning of the month please contact our service department at service@dakota.net so we can update your account and correct the problem.

If your home address and/or phone number changes please contact our billing department at accounting@dakota.net

Please note that by using services through Dakota Internet Services that you hereby agree to the terms stated in the billing policy above and Dakota Internet's acceptable use policy as well.